I have been admitted to get my body water down, a procedure I have never experienced before. From the start, Bob has explained and guided me 13 pounds down! Learning that I will likely go for a cardiac catheterization, Bob brought me an article on the procedure. It helped to allay my concerns. All of this was happening over the weekend and company was scarce. Even so, Bob came from time to time to take time to chat with me. He has become a friend as well as a good nurse professional.