Nancy Brooks was recognized by a family who spoke about the great comfort she brought them while their newborn was in the NICU for nearly a month. The parents spoke of how Nancy gave them peace of mind that their baby was well taken care of whenever they couldn't be by his side.
Nancy's manager described Nancy as a dedicated nurse with years of experience who "has a special motivation to teach and make the families feel included, well informed, and safe." Her manager added, "She always has a primary patient which she devotes her time to assure quality and detailed care." Nancy is a strong advocate of family-centered care and works tirelessly to ensure the family is first and all their needs are met when caring for their baby.