Karen made me feel safe and in control of my case. I've never had a near-death experience before, but she was easy to talk to and explained things, so I could understand. More than that we share some hobbies, such as rock hunting, flowers, and good food. It just felt like my sister was helping me. I can't say anything negative about CHS. I will tell anyone you are the best. I am glad my wife drove to your ER or I would not be alive today.