I ended up with a colostomy bag in May. My bags leaked every day. I was getting discouraged. I was in the hospital for 9 days. Chrissy tried many different brands and types. She was always upbeat and sure we'll get this "figured out" and she did. She found the best fit for me and when my skin broke down and I would call, she would always have something else for me to try. I don't know that I would have made it through these 3 months without her.