Theresa Hazen
January 2020
Theresa
Hazen
,
RN
ED
Spectrum Health Big Rapids
Big Rapids
,
MI
United States

 

 

 

Seeing and meeting one of the most honest and straight forward faces first when you come in is the most reassuring and comforting things anyone could ask for. She went above and beyond to ensure I got the best care and was going to be okay. She not only walked me through everything along the way, but she even talked to my mom with me on the phone just to keep her updated. To say these things is just simply not enough. I cannot explain how respected and comforted I felt as an individual and as a patient in her care. Her compassion and empathy for her patients were demonstrated by how she listened and responded to my concerns both medically and personally. She truly deserves recognition for her compassion, leadership, and outstanding role-model characteristics.