June 2020
Lauren
Ploen
,
BSN, RN
Neonatal Special Care Unit
UnityPoint Health – Trinity Quad Cities
Rock Island
,
IL
United States
Our loved one had a long stay in the NSCU, and we had the great pleasure of having Lauren as our nurse for much of that time. She always greeted us with a warm smile and a happy heart. She was constantly sharing her knowledge about what we were going through and was very encouraging. She would leave a personal message on the door for us daily, which gave us positive affirmation and inspiration. We cannot thank Lauren enough for her extraordinary care and for making a difference in our family's life!
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Another family member thanked Lauren for being so positive, encouraging, and thorough in all of her instructions and care of their loved one. She advocated for them and it made all the difference in the world to their family and the decisions they made. In the end, it all turned out, and this family is grateful to Lauren for her care and support.
***
Another family member thanked Lauren for being so positive, encouraging, and thorough in all of her instructions and care of their loved one. She advocated for them and it made all the difference in the world to their family and the decisions they made. In the end, it all turned out, and this family is grateful to Lauren for her care and support.