Martha Emond
May 2020
Martha
Emond
,
RN, RN-BC
Cardiac Surgery Unit
Baystate Medical Center
Springfield
,
MA
United States

 

 

 

Thank you, Martha! Your genuine compassion and care made me feel so much better. Your smile and thoughtfulness have given me comfort. No request was too much to ask and you were always pleased to make me more comfortable during my stay. You explained things to me when I had questions and comforted me if I was worried. You were never too busy to take time to listen to me and to get me extra applesauce to help me swallow my medications. I know that often you were very busy with patients yet you never showed that to me. You made me feel as if I was your only concern. Your sweet personality, wide smile and kind ways have made all the difference in an otherwise very difficult hospital stay. Not only are you very professional in the way you administer your care to me, but you sincerely cared for my daughter as well. Caring for my every need during a time of uncertainty is so greatly appreciated. A light-hearted smile, a laugh, and always the professional care and conversation I needed to better understand my health needs and care. Your compassionate care has been as valuable as my medications. You've put me at ease and have helped me heal. Every nurse should have the genuine love of their profession that you do. To you it, not just a "job"! This is a kindness that we are so fortunate to have had at this trying time. Thank you for all you do.