Valyncia radiates warmth and generosity. She is very patient and truly listens. She is extremely professional while remaining completely humane. Her sympathy and care for me will not be forgotten. She is a tremendous member of your organization. During the evening while on the regular floor, my husband's blood pressure dropped and he was unresponsive. We yelled for staff and the team from ICU arrived. She sprang into action and directed everyone on what to do. She brought him back from crashing. If it weren't for her quick response and knowledge my husband would have died. She saved his life and she is a hero!