The night my fiancé passed away our entire family was distraught we were in the waiting room when they told us he didn't make it. My daughter was just heartbroken. This nurse had so much compassion for her, she took my daughter by the hand, comforted her and even gave a stuffed bunny for my daughter to keep. Even though it was the hardest night my daughter ever faced, Nicole made it more comforting and was very compassionate to her. For that, I am forever grateful. This was 3 years ago but not a day goes by that I won't be thankful for her being there for my daughter that night.