Patients praise the care that Florette Chinery-Hesse provides for them during a very scarey time. As patients are prepared for surgery, Florette makes the patient very calm and comfortable. Family members with patients compliment about the kindness and pleasant demeanor Flo always displays for patients. Flo explains every procedure allaying nervousness and fear of the unknown. In the true spirit of caring, Flo relieves suffering. Flo exudes all the traits of a DAISY NURSE.