August 2018
Hollie
Smith
,
RN, BSN
WakeMed Heart & Vascular Center
WakeMed Health & Hospitals
Raleigh
,
NC
United States
Hollie became concerned that a patient had developed a DVT based on the patient's comment. She completed an assessment, brought the physician in to see the patient, and advocated for her. The patient was uninsured and Hollie notified the Practice Manager and got approval for the patient to be tested in the office that day. The first available opening wasn't for another 4 hours so Hollie brought the patient lunch and offered what limited comforts an office/clinic setting can offer. The procedure revealed 3 DVTs. Hollie continued to care for the patient, developed a plan of care to include nursing follow-up, and resources the patient needed to apply for Medicaid. Hollie is an asset to her patients and team as evidenced by her continued care of patients in the clinic and supporting co-workers with a smile.