June 2018
Mary
Heatlie
,
RN, BSN, CWON
Home Health and Hospice
UC Davis Medical Center and Ambulatory Care
Sacramento
,
CA
United States
Mary truly exemplifies a compassionate, knowledgeable, and dependable nurse. I had surgery and now have an ileostomy. While in the hospital, I felt confident caring for my ileostomy but decided to still sign up for home health in case I needed further support. Once I got home, my ileostomy care became more difficult. It has been a constant struggle to find a good product for me and it has become more and more discouraging. However, when I got assigned Mary, I was very thankful. Mary has gone above and beyond to make sure I have different product options in order to find the ones that work for me. She checks on me every day to make sure that things are still working or if I need any extra support. There have been many times that I just want to give up, but Mary continues to give me hope. Because of Mary, I now feel confident to take over my own care and no longer feel hopeless. She has lots of patience and truly cares about her patients. I have had a lot of medical care this past year, but Mary by far has been the best nurse I've encountered.