I was brought to St. Luke's by ambulance and admitted. I had been here in the hospital for 6 weeks last Fall and I wasn't very comfortable with being back. Melissa seemed to be extra sensitive, attentive and made me feel a lot better about being here. She went out of her way to answer questions for me and my family. If you have to be in the hospital, she is the kind of person that you want taking care of you. She has a great personality.