A Veteran began her nomination letter by stating, "Brooke is my favorite RN ever!" The Veteran commended Brooke for her overall genuineness, and for her ability to make the Veteran feel at ease during her appointment. "I never feel rushed with her and she always makes me feel better. At times, when I am having a hard time, she notices. She makes a huge difference in my life and has changed my view on the VA. She is a godsend!"