Erin was the first nurse, actually the first person, that I encountered during my stay at Mercy Clermont, and she made my day! I am a recovering addict, clean for almost 15 months, and I have experienced rude and uncompassionate people during my addiction and hospitalizations. Erin has an amazing attitude and brought positivity, compassion, and understanding to every encounter I have had with her. She encourages hope by being inspired by the little things I've informed her of. She lifted my spirits in many ways. What a good heart she has!
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Unfortunately, I am a frequent patient here due to my COPD. I was blessed to have Erin as my nurse; she is one of the most caring, and possibly the sweetest RN I have ever encountered. We went over all my medications which took an hour and she patiently reviewed them. Her frequent checks and attention to detail were amazing!
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Erin is special because she listened to me when I had concerns. She also listened to my family and figured out the best plan for my care. Even while training a new RN, she was thorough in her care and was helpful to the new nurse. She truly has a passion for what she does, and I appreciate her care, concern, and communication.