Crystal's smile is infectious. Her laughter and disposition lights up the room! She is very kind and compassionate. She did not make me feel awkward or ashamed for my decision to detox. She shared words of encouragement and optimism. I could tell her "faith" was strong and I appreciated a dose of that. Crystal checked on me several times an evening. She even did my laundry one night. We spoke of one of our favorite books/movies "The Choice" by Nicholas Sparks. That was nice to find a common interest. She went above and beyond in every single aspect of her job. Experience of Excellence, down to fresh brewed coffee hand delivered.