Bob has been very attentive to my wife’s needs. He has gone out of his way to accommodate my wife’s special needs (she was diagnosed with ALS over 4 years ago) and came up with out-of-the-box solutions to her care educating us to the fullest. Bob is the type of employee that all institutions should be honored to have on staff. Bob treated us with great compassion and made us feel like a member of his family. We felt safe in his care and his professionalism was evident in everything he did for my wife. Thanks for everything, Bob….you made a difference in our life.