Amber Taylor, RN, was recognized by a Veteran for the consistent care and nurturing attitude that she provides to him and his wife during their visits at the Guntersville clinic. The Veteran stated, "When I first met Amber, it was apparent that she had a special heart for Veterans served by the clinic…my wife and I quickly learned that we could count on her to help with any problem I was experiencing, from re-scheduling appointments to contacting a provider in case of an emergency." He commended her for going "above and beyond" in arranging physical therapy during his recovery after his rotator cuff surgery. The Veteran concluded the letter by stating, "Amber is everything one could want and expect from a nurse or any healthcare professional."