Really, the entire staff in the ICU were warm, caring and professional. No one could ever say that every effort to keep my son-in-law alive was not made, because it was. The constant monitoring of every little detail. My daughter was extremely distraught because the love of her life was slipping away. Charity took the time to explain the significance of each sign and the monitors, the medications andsupplements, and was professional at putting it all in layman's terms using illustrations to educate as to what was happening and why. I stood in awe of the patience and warm understanding. The way we were all treated leaves us feeling a huge debt of gratitude. Please accept my wholehearted thanks for all your efforts.