Brock noticed during report that it was the birthday of one of his patients. Brock went out of his way to notify Food and Nutritional Services of the birthday and a cake was sent up during lunchtime. He gathered his colleagues from 5 East and had the care team sing Happy Birthday as they walked in carrying the cake. Brock presented a balloon animal he created out of a glove. This thoughtfulness was very much appreciated by the family and patient. Spending a small amount of time and effort yielded a huge dividend in the caring department with this patient. This small simple act shows how Brock truly embodies our culture at Memorial Hermann The Woodlands Medical Center of caring.
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Brock has the wonderful ability to lift one's spirits. Even though I have only known him for two days he is wonderful, caring and thoughtful. In addition, my children found him to be a gracious nurse who took great care of their mom.