From the moment Jaime came into the room, her professionalism, attention to detail and the compassionate way she treated both my husband (the patient) and me, we felt confident and reassured that he was in good care. Jaime took the time to explain every step of the process with patience, even repeating and confirming that although the procedure was scary for us, the outcome was going to be successful because of the team of doctors and staff that were attending to him.