Hoang-Lan Phan was nominated for her sincerity and commitment to excellent care. Hoang-Lan's patient was admitted to Saint Agnes with gastro-intestinal bleeding - a condition that made her weak and lethargic.
"Hoang-Lan was extremely conscientious and caring," her patient wrote in a nomination letter. "She showed respect for my condition and a genuine commitment to helping me recover."
Through her actions, Hoang-Lan demonstrated exemplary care and knowledge that put the patient at ease and helped her through her difficult recovery.
"Thank you for your compassion," the patient wrote. "I wish you much success in going forward with your career."