My husband was in the ER with a bowel obstruction and he was told he had to have a tube put down his nose. The wonderful nurses in the ER were not able to get it. They called Cindy and even though it was time for her to get off she stayed and came to the ER and she told my husband her every move before she did anything. She was very reassuring to him that she would take good care of him. She was able to get the tube in and she told him how sorry she was that he had to have one. When she was leaving the room, she told him she would be thinking of him. He spent the night in the hospital and Cindy took the time to come down to his room the next morning to see how he was doing, and even though she didn't have to, she took her own time to answer what questions he had. She was a very sweet lady.