Kimberly's kind spirit, uncompromised customer service, willingness to make sure my mom was satisfied and comfortable made our stay worthwhile. When my mom's BP dropped, Kimberly was one of the first to arrive and began to find solutions to her problem. When my mom's food was cold, Kim always warmed it up to my mom's liking. When my mom was in pain, Kim rubbed my mom's arm to show her support. Kim is an amazing asset to the team here at Mt. Sinai. Kim is not only smart but has a heart that has surpassed book smart talent. Her heart has exceeded her intelligence. We are grateful that she was part of my mom's team.