I was in bad shape when I came into the hospital. I was about to give up and turn it over to God, but Kirston helped me to regain hope. She was able to help me mentally, which in turn allowed the physical healing to begin.
Every time I needed something, she was there. I was in such a horrible state, and believed there was no feeling better, but Kirston was relentless. When something didn't work, she stayed positive and helped me to look for alternatives. She always had a smile and what seemed like the right answer; I needed to hear what she had to say.
She spoke as if we were good friends and she had a way of helping me to settle down, feel comfortable, and not be afraid. I have been in your facility many times over the past three years. This is the first time I have sat down to write a letter of this kind. When I think back to how I felt on admission and how I feel now, I knew I had to recognize all she did for me. You are lucky to have her caring for your patients.