July 2019
Erica
Cotton
,
RN, BSN
Renal / Medical
Mercy Health Muskegon
Muskegon
,
MI
United States
Erica was always kind, compassionate and competent. Her personality was refreshing as she took the time to chit chat with me about things other than medical needs. In fact, we made a date to head to the Texas Roadhouse for dinner and Ryke's for a cupcake after I was discharged. She kept me calm after my surgery and anticipated my every need. I know my family felt comfortable leaving me at night when Erica was taking care of me. They trusted that I was safe. Please thank Erica for me and tell her she was an angel.