Although it absolutely sounds like the contrary, this letter is not about my mother. It is about the caregivers who touched our family during her final days at Swedish Edmonds. From the moment she entered the ED, and her brave decision to discontinue treatment, to the last breath my mom took eight days later, our family was treated with the utmost care, respect, and compassion. One nurse, in particular, Mila Dovgalyuk, in PCU2 made a tremendous impact on our family, during a most difficult time. She was always one step ahead of anticipating our every need and made it happen without asking. Warm blankets during the night, comfort carts with snacks, extra chairs for visitors, and custom Starbucks drinks showed up out of nowhere at just the right times. Even though we knew "what was happening", Mila consistently communicated with us. Each time she entered the room, she spoke quietly and reassuringly to my mom first, even though Mom was "sleeping". She said hearing is the last sense to leave and encouraged us to continue to talk to Mom and play her favorite music. Mila demonstrated both the Swedish mission, "to improve the health and well-being of each person we serve", and the Providence mission of "know me, care for me, ease my way". She had the kindest words at just the right times, and a welcoming smile every day. When we told her how much we appreciated her, she replied passionately with "I just love what I do". One day I overheard her in the hallway say hello to someone and thank them for coming back to visit. Her tone was so warm and friendly, I assumed it was someone she knew well. It turns out it was my 9-year-old granddaughter, who said she gave her a big hug. She suggested I "write a letter about Mila and add it to her work record because she would totally win an award." I know I can speak for the rest of my family in saying we are the ones who won by having Mila's presence with us. Those final days we shared with Mom were priceless. The last line of mom's obituary included, "please be kind to one another, give a smile or hug, or do something meaningful in B's name". She would love that. Thank you, Mila for embracing these actions daily for your patients and their loved ones!