Since Jennifer's first day of hire, nearly 4 years back, she has received numerous feedback from patients, and her name has been repeatedly nominated for various recognition and rewards. Consistent in her compassionate care, we received 5 stories from her patients.
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In 2017 my wife had cyst surgery, that is when we Jennifer her for the first time. She took care of my wife like someone take care of their own family members. My wife and the nurse became friends after those days spent in the hospital.
Later on, in 2018 my wife delivered my son. I had less hassle since Jennifer was there in between to take care of my wife.
This year in 2019, my wife underwent another surgery. I thought it will be difficult for me to handle another hospital procedure and take care of 2 kids. Luckily Jennifer was on night duty on that surgery day and she was there with my wife the whole night to take care, while I took care of my 9-month-old baby and 6 years old kid. Fortunately, in all our hurdles she helped us with her kind attitude and polite attention.
She is very down to earth person as well as happy go jolly type of human being. Thank you.
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Patients have remembered Jennifer as a nice person to deal with, very caring and responsible in her work. She showcased proactiveness in various tasks. Jennifer is a good listener and is always smiling. She is easy to approach and understanding.
One patient, in her own words, "please continue with your excellent service and keep the good flag of Thumbay Hospital, Ajman flying".
"Very helpful. She came running when she heard my baby's cry. Always smiling." are the words of another patient who came to deliver her first baby and was a little anxious.
Out of the 142, nominations that we received, Jennifer has stood out because of the way she touched her patients' lives, and extended compassion and comfort in an extraordinary way.