I saw something special and tender in Criselda. She is always happy and approachable. She gives words of encouragement. I was grateful when we asked for help on how to process this PCSO (Philippine Charity Sweepstakes Office). She taught us how to complete the process. Thank you for your compassion and pure heart to help. Keep up the good work. I hope and pray that all nurses have that kind of attitude. Thank you Criselda.