Our family is a regular customer at Bumrungrad International Hospital and most of us stay at ward 11. We have always been impressed with the service. There are times when my father has a crisis. But this latest time my father's condition suddenly became a crisis, very fortunate Khun Nawaporn nurses ward 11 A with dependency; the doctor and special unit nurses came to help my father in a timely manner and forward to ICU made father safe in the future. Symptoms improved later. The doctor said that it is a Pres syndrome. The family appreciated the skills. Nawaporn made quick decisions and coordinate immediately. We want to thank you.