As a senior nurse in our department, I feel that Jacqueline demonstrated her abilities from the very beginning of her tenure and continues to excel in the care of patients she is entrusted with.
On her second day after orientation, Jacqueline was assigned a newly diagnosed young patient and an "end of life" patient. The doctor ordered a bone marrow biopsy early in that shift for the young patient. As a charge nurse after helping to prepare a cart for the procedure, I offered to be present for the procedure. Jacqueline appeared very confident assisting in the procedure by herself, though it was her first time. I left her with the Doctor for the procedure; both could call for my assistance should they have any questions or need help.
After the successful procedure, Dr. S told me that Jacqueline was very calm and confident in assisting him; she was inquisitive and willing to learn as the procedure progressed. My help was not needed. For a nurse, this was a remarkable feat. On that same day, she handled the care of the "end of life" patient with great respect and responsibility. She had willingly accepted the assignment even though it was her first "end of life case" after orientation. I was checking on Jacqueline often to ensure that she was not overwhelmed with the "emotional support" needed in this situation. I was pleasantly surprised to see Jacqueline calmly comforting the patient's wife about the dying process, I could see that Jacqueline's eyes were filled with tears, but she continued to demonstrate strength and professionalism.
When the patient eventually passed, his wife appreciated Jacqueline for her "compassion and care which allowed her to get through a difficult time, as her husband passed away peacefully." Dr. S (who happened to be the doctor in this case also) came to pronounce death later in the shift. He too had good words to say about Jacqueline; she is a capable, professional, and enthusiastic nurse who will be a great addition to our organization for a long time. He also was proud of our recruiting team for discovering talent with such potential.
In the early stages of the pandemic, when all our nurses were not yet N-95 "fit-tested", we had two patients on the same day in negative pressure rooms for "possible" COVID. Jacqueline was willing to take two of them as she was already "N95 Fitted". Her willingness to accept the challenges we faced in those earlier days of the pandemic was commendable. The test turned out to be negative, which does not diminish the value of her action. Jacqueline continues to excel in her work and is an asset to our team. With a calm and pleasant demeanor, she helps co-workers and demonstrates excellent time management skills even under difficult conditions.