Heather prepares knee/hip patients with tons of information regarding pre, post-surgery and hospital stay. She addresses all your issues and makes you better informed on what to expect and request. She leads the pre-surgery class and follows it up with being your daytime nurse. What a comforting experience! It is nice to know that you have an advocated before even going to surgery and that she's there for you.
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I met Heather during the joint pain class before my knee surgery. She was very professional and explained what we could expect during our stay. When I got to the floor after my surgery Heather was the first nurse that I remember seeing. When I rang my bell for help Heather was right there. Once the medication I was on made me very anxious. Heather came in and when I asked for a chaplain she prayed for me without any reservation. She took care of me spiritually that day which was as important to me as the terrific care I received from all the staff on unit 500. Thank you so much!
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Heather is the most compassionate nurse I've ever met. She went over and beyond her duty. She was a ray of sunshine in my stay here. Thank you Heather!