October 2019
Marcus
Massaconi
,
RN
Cardiology
Albany Medical Center
Albany
,
NY
United States
I have been a patient at Albany Medical Center Cardiology for over three years and it has been my good fortune to interact with Marcus for most of this time. Marcus has been the point person who receives, reviews, interprets and follows up on my multiple implanted device transmissions.
Throughout my dozens and dozens of interactions, Marcus has been incredibly knowledgeable about electrophysiology; a true expert regarding my implanted devices, regularly available to interact with me and a great communicator of complex issues. While I fully recognize and appreciate that you and Dr. M are the diagnostic and treatment experts, I hope you and your Albany Medical Center colleagues realize what a knowledgeable, trusted, reliable, and substantive bridge Marcus is between physician and patient.
The recent significant improvement in my ability to exercise was in large measure made possible by Marcus through his insightful and caring review of my transmitted data. Marcus performs at a high level, well beyond his title and years. We all know that no one is irreplaceable, but from my experience, Marcus comes very close.
Throughout my dozens and dozens of interactions, Marcus has been incredibly knowledgeable about electrophysiology; a true expert regarding my implanted devices, regularly available to interact with me and a great communicator of complex issues. While I fully recognize and appreciate that you and Dr. M are the diagnostic and treatment experts, I hope you and your Albany Medical Center colleagues realize what a knowledgeable, trusted, reliable, and substantive bridge Marcus is between physician and patient.
The recent significant improvement in my ability to exercise was in large measure made possible by Marcus through his insightful and caring review of my transmitted data. Marcus performs at a high level, well beyond his title and years. We all know that no one is irreplaceable, but from my experience, Marcus comes very close.