We could not have had a better nurse than Zoe.My daughter naturally delivered her first, a son.My daughter was unable to take labor and delivery classes due to some unfortunate family complications.She was unsure of herself and had even become somewhat apologetic when confronted with the advancement of labor.Zoe has no idea the difference she made when she walked into our room. She exuded confidence and spoke expert advice.Zoe gave encouragement not only in the very words she spoke, but in her manner and in the tone of her voice.My daughter followed the instruction, listened to the encouragement, and the birth of her son became her accomplishment.Zoe took a difficult situation and turned it into something truly memorable!