When I think about my hospital experience this past January into February, especially the week I spent in ICU, the only calming thought is of my nurse, Claudia Pickett. My respiratory illness has been extremely unexpected, scary, and uncertain. I am still recovering. While at the hospital, I saw many doctors, nurses, respiratory therapists, and technicians. Ms. Pickett was caring, respectful, understanding and compassionate. I felt totally at ease and confident when I knew she was working. Many times she knew what I needed before I knew. When first admitted to ICU, I was not conscience for a couple of days. When I did wake up, I learned of the complete, loving care that Ms. Pickett gave me. I trusted her to speak for me, to take care of me, and to make sure my husband was aware of all of the ups and downs of my illness. There were times when not being able to breathe put me in a panic. Rather than being told to calm down, Claudia Pickett knew exactly what to do during those times to get my breathing back on track. After not being able to shower the entire time I was in ICU, Ms. Pickett came in one day with a way to wash my hair to help me feel more human. She didn't just take care of my medical needs, she took care of me as a whole person. I greatly appreciate Claudia's care.