Laura Franz
November 2018
Laura
Franz
,
RN
ICU
St. Luke's Health System Treasure Valley
Boise
,
ID
United States

 

 

 

My Dad was in the ICU for three weeks. We had many outstanding RNs but Laura stands out due to her amazing personality and compassion. She made all of us feel so good, happy and hopeful during a very difficult time. She goes above and beyond every day! Thank you!
***
Laura, you made the difference in this patient's care. While the patient does not remember much during his three-week stay in the ICU, his daughter vividly remembers that you got him up for his first shower and also made an extraordinary effort to take him outside for a bit of fresh air. Laura, we thank you for your commitment to caring and role modeling relationship-based care.