I am writing to express my sincere and tremendous appreciation for the excellent nursing care that my mother has received from Ning and the skilled, kind, and compassionate staff on 6B. I wanted to especially recognize Ning for her strong advocacy on behalf of my mother. My mother was admitted after two serious falls that resulted in T-4 and T-11 fractures, a Parkinson's exacerbation and complications with some medication interactions. There were many services following her during the inpatient stay and that certainly complicated her care. My mom was very uncomfortable in a brace that orthopedics had ordered for her, and additionally, there was great confusion as to whether my mother could receive physical therapy or not. She actually had an order for bed rest and physical therapy at the same time. This prompted Ning into action. My mother at this point had been in a hospital bed for 4 days, losing strength every day and feeling very uncomfortable from the brace. Ning assessed the situation and arranged for an orthopedic nurse to come to my mother's bedside, demonstrating to her how to adjust the brace for more comfort. Then, Ning went to 6A Rehab and arranged for the Physical Therapist to call the Physician and discuss my mom's therapy orders.
It was all because of Ning's advocacy for my mom that my mother became much more comfortable and was able to get up, feel stronger and become mobile again! Ning truly exemplified the Michigan Difference during my mother's stay at U of M. Please accept my many thanks to Ning and the entire 6B staff for the excellent care given to my mom.