Ellen lives the BayCare values and leads by example in following those values in everything she does. Ellen's thoughts are always with the customer and how the actions of her team will impact those customers whether internal or external. She encourages her team to challenge themselves and others to think out of the box and come up with new and unique ways to complete tasks. Ellen promotes change and encourages her team and others to embrace it. She advocates for her team to grow in their current positions as well as look for opportunities to advance their careers. Even if that means leaving the department.