My son E was diagnosed with Bacterial Meningitis and we just came back from being in the PICU for two days. Ms. Alex saw how tired I was and when I came back she had my bed made so all I had to do was go to sleep. I was thankful for that little extra thought about my feelings. I began to cry, this has been a lot over the last six weeks and she was with me every step of the way.
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As I read through thank you cards and emails sent by families regarding their visits, it warms my heart and gives me so much pride to see the impact Alex has had in the lives of these individuals. One letter tells of how she patiently taught a family how to count carbohydrates following a life-changing diagnosis, and another letter from a mother whose son was treated "with the right balance of care and fun."
Alex goes the extra mile in making sure that her patients and families are comfortable, whether it be through that one extra blanket for a chilly night, the last grape juice box, or the fifteen minutes spent to patiently and carefully help a patient feel comfortable with taking their medicine. Sometimes it's the last question she asks before she leaves a room: "Is there anything I can get for you?" Furthermore, she always readily thinks about how what she does affects others. I guarantee that in a day spent with Alex, you will hear her ask if a person is okay. Alex indeed is a special person who consistently models what it means to be patient and selfless in her work.
We are very proud and thankful for the person Alex is, soft-spoken in words, yet resonating in the strength of her actions and her heart.