I had two surgeries within one month. The second surgery was a gallbladder removal with complications landing me in Jacobs GPOD. Jeanelle was one of my nurses. I was going through a very rough time recovering. The medicines through IV and no food or drink for over a week left me in a state of anxiety and I was very short tempered. Jeanelle seemed to take it all in stride and went above and beyond to help me through the anxiety and helped me understand why I was feeling this way.
She did all the right things from getting me to walk, changing me and bedding after severe night sweats. Simple things like suggesting a fan for the room and sharing gum and following up on my questions made a huge difference especially considering the state I was in. She patiently went through my meds and eventually made sure my wife understood how to give me shots. I'm sure she always provides excellent care. I feel what made the differences is that she provided excellent care even when I was difficult. I was so overcome with anxiety and I thought I was going to lose my mind. She helped me through that dark time and I am forever grateful.