January 2020
Kate
Fletcher
,
RN
Lorusso 3 Medical Unit
Norwood Hospital
Norwood
,
MA
United States

 

 

 

I was admitted as a cardiac patient and have significant health issues. Specifically, with my kidney, bladder, and small intestine. Kate went above and beyond to understand my special BCIR pouch and make sure that the Pharmacy was able to make the specific flushes required. That way I was able to empty my pouch and suprapubic tube. Kate went so far as to investigate the details of the type of surgery I had so she could provide the best care during my stay. Kate is a huge asset to the nursing staff and should be recognized for her professionalism, dedication, and skills.