She has been employed in this organization for 38 years and in the emergency department. She has been a fundamental piece of this department for a very long time. I have watched her mentor numerous students (nursing, EMT, medic) and new hires/grads. She has been doing Pride 360 with me for five or so years now and puts forth a lot of thought into others getting a fair evaluation! She is a very thoughtful, kind, soul who treats everyone as if they were all guests in her home! Her care is exemplary and so are her mentoring skills. I have watched, assisted, and worked beside her for 13 years and she is one of the best!
There was an elderly couple that came into the ER. One by squad and the other accompanying them. The elderly couple was extremely hard of hearing and what one wasn't asking, the other was! She cared for them both as if they were her parents! She took the time to explain follow up care and new medications to both of them at least three times, and loud enough so that they could hear her—and the rest of the ER, mind you! But the greatest part of all this is that she had time to really talk to them. They shared stories back and forth mixed with laughter and tears! Those are the times that patients remember because there was a common connection that drew each and every one of us in. When patients return to the ER, those are the nurses they ask for by name or by face because they are not forgotten! I have seen her take care of the sickest, the poorest, the richest, and the normal, but through it all, she smiles and treats them all like family.
She also instills the same kindness and genuine attitude in everyone that she mentors and comes into contact with! She has dedicated 38+ years to emergency room medicine and still has more to offer. So for all her years of hard work, I would love nothing better than to honor that and show her that she is loved, appreciated, and not overlooked for all her dedication! Thank you so much for this opportunity to shine a light on a true shining star!