Carmen Rocia was so patient when we realized I was having trouble voiding after the Foley was removed. She stayed by my side when I was having pain and discomfort and wrapped me in a blanket when I got a chill from pain and then when it turned to hot flash and nausea from the pain, she put cold compresses on my face and neck. She waited patiently while I tried to void and was on the phone to the doctors when it was plain that my body was not able. While pain, nausea and worry came over me, Carmen was a steady presence and support to both me and my daughter. When another nurse would have said, "Let's come sit on the toilet", Rocia looked at the toilet and, "It's too low. I'm going to get you a bed side potty so it'll be easier to relax." She respected my dignity and handled me with care and concern without being pushy or harsh. She was calm which made me feel calmer. She knew just what to do. She was personable while staying on task. I feel that she provided me with extraordinary care at a time when my body was sick and I was stressing. Thank you, Carmen, for taking your time to comfort and care for me. You made me the center of importance and that is what extraordinary patent care involves. You set goals with me and helped me meet them with kindness. You deserve the DAISY Award because of your competence and care.