"My sister was in ICU needing around-the-clock monitoring. We didn't know if she would make it from one hour to the next. Linda kept us informed of everything, and cared for my sister like she was family. I have witnessed a lot of good patient care, but this was above and beyond anything that could be expected. Linda's professionalism and caring nature really put the family at ease. Aside from making sure she was comfortable and bathed, Linda was very encouraging to my sister. A little kindness goes a long way."