Donna serves not only our patient, but the staff also in the most loving, respectful, professional and calming manner. She can help refocus an angry patient or a difficult family member to change negative behavior to a more positive agreeable attitude toward recovery. Donna presents such a gentle and positive manner. She brings a calming effect to the most challenging day. She brings her nursing skills to every conversation with patients or their caregivers preparing them for success in returning to their homes.