Juan was my nurse in Day surgery when I had cataract surgery. He was gentle, calm, patient, and compassionate. He made me feel safe and secure. At the age of 70, this was the first surgery I had ever had and I was very scared. He is a kind and excellent nurse. I am happy he was there.
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The patient's granddaughter stated that her grandmother was adamant about nominating Juan. She stated she rewrote the nomination 3 times, because she wanted us to know how important Juan was to her experience!