Kate took time out of her day to communicate a brain death diagnosis to a Mandarin-speaking family. We were unable to find a translator and she spent close to two hours answering the family's questions, helping communicate the physician's diagnosis, and comforting them through this very difficult diagnosis. She was the first person to really break through the language barrier and help the family with the grieving process. Without her, we could not have offered the same emotional and clinical support that we did.