There has been a lot of transition on our floor and Jessica has been the most supportive manager that I could ask for. She is continually asking us what she can do for us and asking us for our thoughts and opinions. She could sense there was fear and apprehension surrounding everything and I felt so much comfort when she looked at us in the eye and said to us, "don't be scared, I will be there every step of the way. Together we will make it through this." Not only did she say this, but she backed it up as well. She took time to teach many of the classes on her own and was even here on Friday nights. She spent one on one time with many of the staff members and made sure we were comfortable with the material. To me, this was completely selfless and she was only thinking about us and what we needed.
Jessica walks around on the unit and says good morning to people. She goes out of her way to make us all know that she is there for us. No matter what is thrown at her and no matter how hard we are on her, she has always taken everything that we have said, remained positive, and she has made a difference.
I feel like I have a true manager and a true leader. Jessica supports us no matter what is going on. Whether we need help with patients, push beds, deal with difficult patients, listen to us during the day, or even if we call her at night. She is there to encourage us, support us, and she truly cares for all of us. I do not see her as a boss, I see her as a leader. I see her as someone who breathes the mission, vision, and values of this organization. I couldn't feel more blessed to have her as a leader and have her in my corner. She is an inspiration, she is a leader, and she is someone I aspire to be.