My 3-year-old son came in with unknown swelling to his face and neck. Joshua had to start his IV and get blood. He made my son as comfortable as he could be, convincing him he was a burrito to safely wrap and secure his arms and body so he could be successful with just one poke. Afterwards he brought crayons and color sheets along with stickers to help my son focus on happy things instead of the stuff in his arm. Joshua is awesome.