Raquel Johnson is always 10 steps ahead, anticipating our needs and making necessary arrangements to ensure we have what we need at the appropriate time. A few examples: when I was brought into the shock room in the ED last week, near death, Raquel was there as soon as I was revived. No need to call Oncology. She notified our team members. When I was prescribed an expensive drug, Raquel immediately researched the least expensive pharmacy, and provided name and cost, plus gave us a coupon to use. When I found out I needed radiation treatments, during my routine hemo appointment, Raquel arranged for us to see the Radiation Oncologists and his team immediately after my treatment. No need to wait or come back at another time. Don't know what we'd do without Raquel. She is the epitome of patient-focused nursing.